Shipping Information

SHIPPING INFORMATION 

All shipments are packed in our ShoeFash packaging. 

All GROUND SHIPPING orders placed before 3:00 pm EST will be shipped out the same day following verification and credit authorization. All orders being placed with NEXT DAY SHIPPING or TWO DAY SHIPPING must be placed before 2:00 pm EST to have your package ship out the same day (no deliveries on weekends or holidays). Please make sure your billing information is input correctly at the time of checkout. In the event that your billing information is input incorrectly, your order may be delayed if additional information is needed. If you fail to receive an order update due to MANUAL VERIFICATION requirement, please feel free to contact our ShoeFash support team with your order ID number and a representative will be able to further assist you. 

All packages are processed and shipped Monday through Friday from 9:00 am – 3:00 pm EST. We do not offer shipping or delivery on weekends or holidays. Should you place your order after hours, on a weekend or holiday, your order will be processed and shipped the following business day.

PO BOXES and APO/FPO or U.S. TERRITORIES 

We accept orders being shipped to PO boxes and APO/FPO or U.S. territories. Orders to these addresses will always ship via USPS Priority Mail service. If you are experiencing any difficulties, please feel free to contact Support@ShoeFash.com

DOMESTIC SHIPPING 

Shipping on all domestic orders and If your order does not qualify for free shipping, we offer our $8.99 flat rate ground shipping (offer excludes Alaska, Hawaii, Puerto Rico and Virgin Islands). All packages are shipped with UPS or USPS. All packages are shipped with UPS, USPS.

TRACKING YOUR PACKAGE

We provide tracking information on all orders. You will be able to track your package the entire way with the shipment confirmation that is provided. Please make the necessary arrangements to be present at the time of delivery. We will not be held responsible for orders that show “DELIVERED”. Signature may be required at the time of delivery.